Sometimes the clearest view of what we do doesn’t come from the boardroom.
In this short clip from my upcoming conversation with Michelle Prance (Chief Executive of Mettle, NatWest’s digital banking business), one simple question cuts straight through the noise.
It’s a great reminder of what financial services is actually for.
Full conversation coming soon on The Third Half — where we get into leadership, digital banking, responsible growth and where substance is finally starting to matter again.









